App Support

App Support


## Contact Support


**Email:** rukeypei@gmail.com


**Response Time:** We typically respond within 24-48 hours.


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## Common Issues & Solutions


### App Not Working Properly

- Force close and restart the app

- Restart your device

- Update to the latest app version

- If the issue persists, contact us via email


### In-App Purchase Issues

- Check your internet connection

- Verify your payment method

- Try "Restore Purchases" in app settings

- Contact us if charges appear but features aren't unlocked


### Subscription Management

- Subscriptions are managed through your Apple ID

- Go to Settings > [Your Name] > Subscriptions to cancel

- Use "Restore Purchases" to restore previous subscriptions


### App Crashes or Freezes

- Restart your device

- Make sure you have enough storage space

- Update the app to the latest version

- Contact support if problems continue


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## How to Contact Us


When contacting support, please include:

- App name

- Device model and iOS version

- Description of the issue

- Screenshots if helpful


**Email:** rukeypei@gmail.com


We're here to help and will respond as quickly as possible!


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*This support page covers all our mobile applications.*

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